Overland Car Wash and Detail Center

I had been a regular customer but I’ll never go there again. Took my Tesla in today just after noon. At 10 minutes until 2, I was still waiting outside. I initially have them a break since it was busy. But enough was enough. My app said the car had sit idle for more than an hour. I asked the manager outside what the deal was. He said I want around when it was ready. I said I had been sitting on the same bench the entire time. No one brought the car out. No one called for it being ready. No one came and got me. I was given a half-hearted sorry because some idiot parked it rather than bringing it out. No refund. No offer of a car wash as a make up. Just a weak apology”sorry. This never happens.” That’s part is correct. I’ll never go there again. Maybe my few hundred dollars every month or 2 won’t make a difference but that place had been going downhill for some time. And this was the clincher. I’ll happily go elsewhere and pay more even for actual customer service. Seriously. Eff this place.

Nov 30, 2024 · Rand Miranda

A regular car wash with them ended up costing another $300 for the battery that died because of them. They had lights on and the doors were open. They jump-started my car but I had to change the battery completely because it just didn’t work anymore. Besides that, they also didn’t do a great job with washing the car.

Jan 29, 2025 · Yulia Volianska

Decided to try out Overland Car Wash since it was near by. I paid for the deluxe wash which is the most expensive (since my suv needed a good wash and clean since I go off-roading). The deluxe wash is $44.99 plus a 3 dollar surge charge for SUV; total $47.99. When my vehicle was ready, the first thing ! noticed, is that the vinyl floor mats were not even clean at most vacuumed. I then looked at the seats (leather) and they still look dirty. I asked the worked why wasn't that cleaned. His response was it's $20 extra for the mats and the seats they just wipe them off. The worker then calls the manager and I asked why the basic cleaning of the floor mats and seats wasn't done if I paid for the deluxe wash. The manager said they don't do it., it's extra. I said, "you don't the do the bare minimum of spraying the leather seats so they actually get clean? " He replied no. I basically spent $47.99 for them to wipe the inside of my car and run it through the machine on the outside. I didn't argue with them I just walked away. If you decided to come here this is the service you pay for.

Jan 31, 2025 · Maribel Rios

Every time I’ve been here my car has left with new scratches, and I’ve finally found out why. Last time I was there I saw the guys in the back wash the cars with a scrub brush, like the ones used to clean floors! How terrible?! They should be using proper tools. I do like the job they do cleaning my tires and rims, as well as vacuuming the interior, however the wash has a lot to desire.

Oct 07, 2024 · Monica Aguiluz

I just went on a two week road trip where I got my car nice and dirty. So when I got back I looked around and decided to get a nice 170 special summer detail from my local car wash. I have only been to them once before for a simple car wash and it was ok, nothing great. But I truly like to support local businesses, and it looked like a fairly good deal. When I pulled up and asked for this deal the guy said its not a full 100% detail and when I asked about it he said like they would pull out the mats and clean them but not shampoo (even though that the add says mats shampooed). Except the full detail was on sale for $400, over double what I came in for. Now knowing there are literally services that come to your house for a full detail for 220, there is no way I was going to agree to that. I decided to trust them for a $170, spoiler BIG MISTAKE! You can see just a few of the things I mean. The trunk, they barely touched. There is dirt covering the mechanisms, when I asked the "boss" about it he said that is not part of the cleaning. When I showed him a huge thing of crumbs on the passenger seat. He just walked away saying that if there are crumbs someone will wipe them off. So much for management or customer satisfaction. I literally walked around with my hand cleaning up little spots all over. When I got home I took my own rag and wiped parts down for another 20 minutes. I am seriously considering having my car cleaned again by people who actually know what they are doing.

Jul 30, 2020 · Daniel Hutterer