Quick Quack Car Wash

Quick Quack Car Wash

Operating Hours

Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 7:00 AM - 9:00 PM
  • Intro
  • Photos
  • Location
  • Reviews

Quick Quack Car Wash Introduce

Quick Quack Car Wash is located at 672 E 800 S, Orem, UT 84097, serving local users within the 'Car Wash Near Me' category. You can contact them at (888) 772-2792 or +1 888-772-2792.

Based on customer reviews, this Quick Quack Car Wash location offers automated car wash services and has received mixed feedback regarding vehicle damage claims and customer service, with some customers praising staff friendliness and others reporting damage and denied claims.

One customer reported vehicle damage and a denied claim, stating, "I’ve been to other car washes and haven’t had a problem. Went through on 1/31, and the cover of my back left brake light was ripped off. Things happen, I get it. They refuse to pay. I’ve talked to my dealer and another auto shop and both said it is the fault of the car wash. You can see that the plastic was ripped apart. It’s not a cap that you pop on and off. Newer car as well (2021). I need to get the entire brake light changed. I am seeking legal action as a full time college student." This highlights a serious concern about vehicle damage and the company's refusal to take responsibility.

However, another customer had a positive experience, praising the staff, particularly Kelsie, stating, "The Orem quick quack is the best! Kelsie is the friendliest attendant and always goes above and beyond to make sure my needs are met as a customer. She is frequently making sure I have the service that matches my use of car wash. There are always towels in the buckets and the facility is always clean! 5 stars!!" This highlights the friendly and helpful nature of the staff and the cleanliness of the facility.

These reviews highlight a stark contrast in customer experiences, with negative feedback regarding vehicle damage and claim denials, and positive feedback regarding staff friendliness and facility cleanliness.

It is reasonable to assume that Quick Quack Car Wash provides the following services:

  • Automated car wash
  • Potential for vehicle damage
  • Potential for denied damage claims
  • Friendly and helpful staff (particularly Kelsie)
  • Clean facility
  • Available towels

Potential customers should be aware of the reported vehicle damage and denied claims. While the staff is praised for their friendliness and helpfulness, and the facility is clean, the risk of vehicle damage and the company's handling of claims are significant concerns. Customers with newer or more delicate vehicles may want to consider alternative car wash options. The positive experiences with staff suggest that customer service can be excellent, but the potential for damage remains a risk.

Photos

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Location

Customer Reviews

I’ve been to other car washes and haven’t had a problem. Went through on 1/31, and the cover of my back left brake light was ripped off. Things happen, I get it. They refuse to pay. I’ve talked to my dealer and another auto shop and both said it is the fault of the car wash. You can see that the plastic was ripped apart. It’s not a cap that you pop on and off. Newer car as well (2021). I need to get the entire brake light changed. I am seeking legal action as a full time college student.

Feb 26, 2025 · Amy Zhang

The Orem quick quack is the best! Kelsie is the friendliest attendant and always goes above and beyond to make sure my needs are met as a customer. She is frequently making sure I have the service that matches my use of car wash. There are always towels in the buckets and the facility is always clean! 5 stars!!

Feb 18, 2025 · Kyla Ford (Goold)

A warning to those with vehicles older than five years: If your car is damaged due to their equipment, they will not help you. Even if they are at fault, they will use their five-year policy against you, and you will receive no help. I was going through the car wash one morning when I heard a loud thud. That's when I realized that the machine that spins (with the cloth strips attached) broke my side mirror. I immediately talked to a worker and filed a report. The worker said it would take around three days for management to contact me. After four days of not hearing back from Quick Quack, I went to the car wash and asked for management's phone number or some method to contact them. The workers kept saying that they would contact me soon. Nine days after the incident, they finally contacted me (the incident occurred on August 19th, and they got back to me on August 28th). Management gave me the same excuse that they give on their Google reviews: that they checked the cameras and could detect no malfunctions with the equipment - which is to say that they're not at fault. Since my vehicle is older than five years (a 2016 model), they won't help cover the costs of repairing the mirror. Instead, they offered a month of free carwashes when I already had the premium membership WITH the flock pass for two other vehicles. It's ironic how they offer free carwashes after they've just damaged your car. A message to Quick Quack: Feel free not to respond to this review. I don't want your month of free carwashes, I don't want your excuses, and I don't want your apology.

Sep 07, 2024 · Andre Mejia

I love this Quick Quack car Wash location 🧡 The staff was very friendly, especially Andrew. I was more than taking care & he was able to answer of all of my questions + my car looked great when I was done. I do have to admit my favorite thing was finding out that they have Quick Quack Air Fresheners that are so dang cute. I, of course, got the one. My other favorite feature was the vacuums and how easy they were to use. Thank you again, for a fast and easy way to get the job done! JEN Oops, upside down photo 🤣💦😂💦

Oct 25, 2024 · Jennifer Nichols

I really like the service there, everyone so kind, I mean brother the carwash is boom, if yalls want yall car to be beautiful Shiney just like u! I recommend This location frfr. RN they are actually giving out free carwash till Christmas. So take ur boomboom ND get to boombomm😂🤣🤣 🤙

Nov 27, 2024 · Akulani Kalilikane