Quick Quack Car Wash

For those looking for a "Car Wash Near Me" in Eagle Mountain, Quick Quack Car Wash is located at 4097 E Pony Express Pkwy, Eagle Mountain, UT 84005, USA. You can contact them at (888) 772-2792 or +1 888-772-2792.

Quick Quack Car Wash offers automated car wash services. Customer reviews present mixed experiences, highlighting concerns about vehicle damage and customer service, while also noting positive interactions with specific staff members.

One customer reported significant vehicle damage and dissatisfaction with the company's handling of the situation, stating, "Their brushes left scratches all over my car. We’ve gone many times with our muddy vehicles (when I say muddy, im talking about run of the mill mud from a driveway) and haven’t had a problem, however, this time around our vehicle (which has been professionally coated) came out with scratches EVERYWHERE. We understand that malfunctions happen, but when we showed the manager, he refused to do anything about it. He acknowledged that he could see the scratches, claimed they weren’t “that bad,” (your equipment shouldn’t be leaving scratches, period, regardless of your opinion regarding their severity) and his only suggestion was for us to run it through the same machine that had left the scratches, a second time. We attempted to call someone higher up but Quick Quack is owned by an investment group and has no concern for customer service. Their only objective is to take your money. They will not take care of you or take responsibility if they damage your vehicle. Just remember that you decide where your dollars go and these corporate conglomerates are not service oriented. Next time I’ll go out of my way to find a small local business where service actually matters." This review highlights concerns about potential vehicle damage, the company's lack of accountability, and poor customer service.

However, another customer reported a positive experience with a specific staff member, stating, "I love coming with my siblings they like looking at the lights. They also have great costumer service we love saying hi to Francesca she’s super helpful and kind. 10/10 recommend." This review highlights the positive aspects of the customer service provided by Francesca and the enjoyable experience for children.

These reviews indicate that Quick Quack Car Wash has mixed reviews regarding vehicle damage and customer service. Potential customers should be aware of the risk of vehicle damage and the company's potential lack of accountability. However, some customers report positive interactions with specific staff members.

Therefore, Quick Quack Car Wash is recommended with caution. Potential customers should be aware of the risk of vehicle damage and potential difficulties with customer service. It is recommended to inspect the vehicle before and after the wash. While some staff members are noted to be helpful, the overall customer service experience may vary. It is also recommended to be aware that the company is part of a larger investment group, and may not prioritize individual customer issues.