Rapids Express Car Wash

Amazing car wash!! So fast and clean!! The unlimited wash memberships are an incredible value!! Update - still an awesome car wash!! Love how clean and dry it makes my car! The membership is such a great value especially with my 5 cars on the plan!!!

Nov 26, 2024 · Chris Miller

Nice brand new car fast wash and good customer service and they give you dashboard wipe.

Jan 31, 2025 · M. D.

Amazing car wash! The employees are super friendly! It was really bright and open inside. The soap was super sudsy, and there was a lot of it! The blowers and drying towel dried my car almost completely, definitely better than any carwash I’ve been to, even with my roof rack installed! I purchased one of their unlimited washing memberships, definitely the best prices around!

Jul 11, 2024 · Brody Fowler

Love it!! Love it!! Love it!!! Great atmosphere, great service, great wash, amazing vacuum cleaners, overall just a great place to shine your car, I'm a big clean freak so seeing my car emerge shiny is prominent, highly recommend to everyone!!!

Aug 18, 2024 · Rene GHR

Rapids Car Wash in Orange: A Promising Start Fades Fast When Rapids Car Wash opened its Orange location, there was a buzz of excitement among locals. Known for its Yorba Linda spot, this new branch seemed to promise the same efficiency and quality. With an irresistible opening deal--$1 for the first month of unlimited washes--it drew plenty of attention. Unfortunately, it didn't take long for cracks to show in the foundation, both literally and figuratively. The Good: At first, the experience seemed promising. Staff were friendly, attentive, and eager to assist during the initial launch. Unlimited washes combined with free vacuums offered a level of convenience you don't get at older coin-operated spots. For a dollar, it felt like a no-brainer. The Not-So-Good: The initial goodwill quickly faded as issues began to pile up. The opening deal, while great, extended longer than advertised, leaving those who rushed in feeling duped. This kind of bait-and-switch tactic doesn't sit well with customers, especially those who went out of their way to refer others. Billing problems were another recurring headache. Despite being charged, I was flagged as unsubscribed multiple times, leading to frustrating encounters at the gate. While the staff's willingness to work around the issue was appreciated, the problem never truly got resolved, and the hassle became an unwelcome regularity. Facility Issues: The site itself has several glaring issues. The towel station near the vacuums collects a pool of oily water due to a poorly designed drain, creating a hazardous situation. It's an oversight that, left unaddressed, could easily lead to safety concerns or worse, legal trouble. Additionally, the wash quality doesn't quite live up to the hype. Even at the premium level, cars often exit with visible water spots and streaks. If the marketing boasts about a "super shine" finish, that's what customers should get--not a car that looks like it skipped the drying process entirely. Management Gaps: Perhaps the most noticeable decline has been in management presence. During the opening weeks, a general manager was actively engaging with customers, ensuring things ran smoothly. Now? Nowhere to be found. This absence speaks volumes, especially as problems persist. A hands-on approach from upper management could prevent many of these issues from snowballing. The Verdict: Rapids Car Wash in Orange had a strong start but is quickly losing momentum. While the employees are doing their best, the lack of leadership, ongoing facility problems, and disconnect between marketing promises and actual results are holding this place back. In an area saturated with car wash options, Rapids risks becoming just another forgettable spot unless management steps up to address these concerns. Rating: 2/5 - It's convenient, but the experience leaves much to be desired.

Jan 16, 2025 · Dilla Dee