Splash Car Spa

Splash Car Spa

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday 8:00 AM - 5:30 PM
Splash Car Spa ico

(228)

Car Wash Near MeCaliforniaSan Bernardino CountyFontanaFoothill Boulevard

San Bernardino County . California

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  • Intro
  • Photos
  • Location
  • Reviews

Splash Car Spa Introduce

Splash Car Spa is located at 17154 Foothill Blvd, Fontana, CA 92335, serving local users within the 'Car Wash Near Me' category. You can contact them at (909) 355-3800 or +1 909-355-3800.

Based on customer reviews, Splash Car Spa has received mixed feedback, with contrasting experiences regarding service quality, wait times, and customer service.

One customer reported "exceptional" service, stating their "car was really dirty inside and out" and they were "astonished" by the quality of the cleaning, feeling it was "truly" detailed. They praised the employees for working in high temperatures and not "skip on the details."

However, several other customers reported significant wait times and customer service issues. One customer was told it would take 1 to 1.5 hours, and it ended up taking 1 hour and 40 minutes. They also noted they were told they could not get an engine wash due to staffing issues. Another customer witnessed a dispute between a customer requesting a refund and staff members, highlighting poor communication and conflict resolution skills.

Despite the wait times and conflicts, one customer who went to the location because it was near a Walmart gave 5 stars, stating the car was "detailed nicely."

The station provides car wash and detailing services. Customer feedback highlights a significant disparity in experiences, with some praising the quality of the cleaning and others reporting long wait times and customer service issues.

In summary, Splash Car Spa offers:

  • Car wash and detailing services
  • Exceptional cleaning quality (according to some customers)
  • Significant wait times (1 to 1.5 hours or more)
  • Potential staffing issues affecting service availability (engine wash)
  • Potential for customer service conflicts and poor communication
  • Varying experiences related to time management and service expectation

Potential customers should be aware of the mixed reviews regarding service quality and wait times before visiting this Splash Car Spa location in Fontana, CA. The reported long wait times and potential for customer service issues may be a significant concern for some, while others have been very pleased with the quality of the detailing work.

Photos

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Location

Customer Reviews

I went to Splash Car was and the service was exceptional. My car was really dirty inside and out. And I wasn鈥檛 sure how clean they would be able to get it. I must say I was astonished!!!!! My car looks like it was detailed truly. Today the temperature was 109 degrees and the employee were out in that heat and did not skip on the details. Thank you so much for supurb service. I will definitely be returning and sharing with everyone I know

Sep 06, 2024Jeannette Wood

Came in at 12:25, left my car and went to Wal-Mart to buy some stuff. Lady said it will take 1 hour to 1 1/2 hr as its busy. Asked for engine wash said they can't do it as not enough staff. 50$ for car wash and detail. Oh and my car was a mess inside. When we got back from Walmart at 1:30 I just saw my car leaving the wash bay. Either they had to thoroughly vacuum my car or it was really really busy. Went to taco bell and ate lunch. When we were done we still had to wait for another 15 minutes. Got my car 1 hour and 40 minutes. There was a guy who said his car was not yet ready after 90 mins. So he was asking for refund. He was waiting for a long time and observed that some other cars where done ahead of him he was not too happy. Lady that did the intake did not have the skill to pacify him. To make matters worst one of the detailer started answering back. And they were yelling at each other. This could have been avoided if the in take Lady did not keep offering the detail service when she had more than 10 cars in que. Or at least gave the guy a longer estimate on the service. She was telling customers behind me the same 90 min estimate when I finished. They made a killing today but I'm sure some customers will not come back. I was just passing by and had walmart not been near by I would not have gone here. But for the service I got I will give them 5 stars. The car was detailed nicely. 馃憣

Feb 11, 2022Richard de Leon

First time here馃槉 Really needed help with cleaning my car鈥檚 exterior and more importantly the interior. Thankful for the help and hard work into my car. There鈥檚 plenty of message chairs inside you can sit in (message part requires card payment). Outdoor seating with shade umbrellas are also available while you wait for your car. There are 4 types of cleaning plans. I chose the Manager Special for my car鈥檚 need. The wait wasn鈥檛 too long for a weekday, but I assume weekends are a longer wait.

Jun 16, 2022Betssy Diaz

$25 for water and nearly any soap used, got my windshield cracked and employees eating chips and sleeping in the massage chairs inside while customers waiting standing up, have video footage. don't recommend, a lot of other ppl said to have their items stolen and cars scratched as they use hard bristle brushes DONT GO HERE BETTER OFF USING QUICK QUACK BETTER STAFF OR WASHING YOURSELF

Aug 28, 2022kimberly escobar

Rip off. Paid 60 bucks for hand wash, detail, and spray wax only to get the quality of a subpar wash. 1) leaves and twigs still in the outside of car 2) molding rag smell inside the car 3) no detail work 4) paid for hand wash, but they still let it go thru the brushes when i wasn't looking! Got into arguement with owner and he just kept making excuses for his employees. He said he puts his Mercedes thru the autowash with brushes. lol Joe gave me a free wash for next time... but I'm not impressed. Good thing i took my wife's car instead. They are never touching my truck

Jan 30, 2022Marvin