Surf N' Shine Express Car Wash

I decided to purchase a monthly membership after trying this place. Car came out very clean and the vacuums had super good suction on them. Got my car interior very clean. The people who work there are very friendly and helpful. The monthly membership is less expensive than paying every time you go. So that was the deciding factor on getting a monthly membership. Very happy I go there once a week. All right

Dec 10, 2024 · Jon Lewis

Love this place. All employees are friendly and very helpful. I have the monthly program for two of my cars. Alex recently did a hand wax and my car looks brand new! Highly recommend this car wash plus detailing.

Jan 30, 2025 · M Meliere

I have had a previous car wash membership and I have NEVER had an issue cancelling. I was new to the area so I tried out the car wash and I didn’t like it. It was weird because I pulled out a debit card and the woman said I could not get a membership with it and that it HAD to be credit. It was too rough on my car and always put my side mirrors inside. I had called them to cancel and the woman on the phone said the cancellation was okay and it went through. However I got a new charge on my card, so I called my credit card company and turns out they make sure you sign up with credit so you can’t dispute the charge when you try cancelling. I am disappointed and upset. Beware of this place.

Oct 04, 2024 · Gabriela

I have a monthly membership to this car wash. I also have a roof rack on my car. One of the brushes was so powerful it took my roof rack and damaged the top of my roof. Accidents happen! What really impressed me was how the manager, Monica, handled it. She referred us to her body shop & my car was fixed in a day. She completely covered all costs. Great customer service isn’t always about everything being perfect, it’s also about how things are remedied when there’s an issue. I will continue going to this car wash.

Nov 29, 2024 · Tiffany Moreno

If I could give this company Zero stars I would. They claim to have signed my elder mother up for a monthly service - and have been charging her for months. She has tried to cancel their service twice now. Once they did not process the request and they only now canceled service after we forcefully argued with them. She has not used the car wash in a month - but they refuse to refund her for the last month and this upcoming months service. This company seems to take advantage of elder people to make a quick buck. I can not believe that there are places that operate in a deceptive manner like this. Update: The manager MONICA has come back and said that my mother has used their services since July. Again as I have stated, her last date of use is September 09, 2024. My mother has not used their services since which the manager has admitted. And again, my senior citizen mother has said she was never told this was a reoccurring charge. Monica has refused to refund for the months that mom was charged and never used the service. Saying her cancellation date is 10/28/24 and they will not provide a refund for those two months. After my mother was told she would not be refunded, she called me very upset. I am the one that told her that if she’s not going to be refunded then she should take her car immediately and get it washed. But my mother declined, too upset with everything that took place. Monica was well aware that I would be leaving this review to warn others, as I stated as such over a phone call. If they won’t be an upstanding company and refund for services never rendered, my goal in leaving this review is to hopefully prevent someone else from falling trap to their practices. Lastly, If you look back at the reviews, on google, on Yelp and on the better business bureau website you can see multiple instances where people have tried to cancel services and or recover their unauthorized charges and the manager either ignores cancellation request and continues to charge unsuspecting customers. I would use caution before I ever go to this business or sign up for any of their services.

Oct 08, 2024 · Jem