Tommy's Express® Car Wash

I’d give this no stars if I could. Use this car wash at your own risk. First time I went, was during their free wash weekend. Everything was fine. They mailed coupons last week for free works washes, decided to try them again. Biggest mistake ever! After proceeding from the cashier to the start of the car wash, noticed they didn’t have anyone guiding cars on the track or belt, whichever they use. Any other wash I’ve been to like that one that wasn’t touchless, they had someone guiding vehicles in. Once we pulled in, screen said pull forward, no directions which to turn, screen then said “stop” “neutral”. So we did that. We were not lined up properly and shut the machine down. Someone came out to back us up and get us going again. We then got home to discover at some point during that mess or the actual wash itself, our new 2024 pathfinder had sustained damage. I called them while my husband drove it back over. They took pictures, said they would file a claim and we would receive a call in 24-48 after reviewing camera footage. Since this happened, I see Nothing but reports of damage to vehicles in this car wash. Use at your own risk. I will not be returning and sticking to touchless again.

Feb 23, 2025 · Samantha Snyder

THIS CAR WASH WILL DAMAGE YOUR CAR! I went to Tommy’s express and my sun roof visor which was BOLTED to the roof of my suv was cracked in 1/2 and hanging down over my windshield and the weather stripping around the sunroof was ripped out. I filed a claim with the manager on duty and was told the “boss” would watch the video to confirm the car wash damaged my car then my car would be fixed. 4 days later no call, so I called to check on this “claim” and find out when my car would be fixed. I was told the “boss” will not fix my car because he can’t prove my weather striping wasn’t loose and the BOLTED sunroof visor was aftermarket. I spent $20.00 on a car wash. $177.00 on a new visor and bolts and $5.00 on new weather stripping. For the price Tommy’s Express cost me, I could have had my suv professionally detailed. There is plenty of car washes in Quakertown, choose ANY other one but this one!

Feb 04, 2025 · Jamie Delp

Do not recommend at all. First time here, bought the most expensive package they had with all of the upgrades because I wanted to try everything out. Everything is a sales pitch which is a little uncomfortable in your drivers seat (I work in sales and I was even uncomfortable) Plus first time here and the car wash took my rear wiper off of a brand new 2024 explorer. They smile in your face like it isn’t a big deal and just say “I’ll make a claim” I had to push for a refund of a car wash that caused damage to my car. I’ve been to plenty of express car washes with new and older vehicles and never had even a scratch on my car. Just go down the street to the trusted car wash everyone has been going to for years and get a better service, better staff, and save yourself a trip back to fix them damage to your car.

Oct 19, 2024 · Danielle Houck

Do not use this car wash. It scratched the hell out of my paint. Did not even clean all the snow and salt off my vehicle. It left soapy water in the back of the car.

Feb 23, 2025 · Anthony Puleio

Best car wash!! The guy at the window, Miguel, was awesome! He showed me the best wash package available and was very informative about the benefits of 30 days of unlimited washes! I recommend coming to this car wash because it's the best in town.

Nov 21, 2024 · laxcollin21