TRAX Car Wash

I just got a car wash done there paid for a platinum wash and was given a basic wash. I chose platinum especially for the undercoat wash that was included. I’m not sure how that could be confused or not done right but people need to pay more attention to what they are doing!

Jan 24, 2025 · Aaron LaFlesh

Honest review after seeing some bad ones here - I spent 15$ for my wash, it was the second best option out of the 4. A little pricey and would have been nice if it came with free access to the vacuum afterwards like most car washes. I spent $2 afterwards to use the vacuum for 5 minutes (more than enough time for my compact SUV). Car wash was amazing, no scratches on the car and my car is sparkling now! No issues at all. Will definitely go back and my only issue is that it’s slightly too expensive especially when using the vacuum afterwards.

Jan 10, 2025 · Ali M

Attempted to pay at the entrance where there is no attendant. The electronic menu was extremely confusing. It tries to get you to pay for 6 or more washes. No option for only one wash. Cannot choose no wax, etc. No employees in sight. I backed up and left. I drive past every day on my way home and notice hardly any customers even after snow/salt when every other car wash is jammed. And several times a year I see signs saying New Management or New Owner.

Jan 25, 2025 · Bill Davis

All workers there are very humble and kind they do great car wash

Mar 06, 2025 · Harikrishna Chavda

After my car wash, both of my wipers broke. I approached the manager to inquire about the incident, but to my surprise, they began threatening me and even mentioned calling 911 as a means of intimidation. The employee with the ponytail and beard displayed aggressive behavior towards me. Feeling alarmed, I decided to involve the police. When the officer arrived, I simply requested that they warn the employee about their aggressive behavior towards customers. It should be me who is upset, considering my wipers were damaged. However, the police concluded that this constituted poor customer service and could not take further action. Upon reading various reviews, I noticed that many others have had negative experiences with this establishment. To ensure transparency, I understand that some businesses might deny incidents like this. Therefore, I have attached photos as evidence. One photo shows a broken wiper, while the other wiper is lost somewhere within the car wash facility. These images serve as proof of the damage that occurred during the car wash. Throughout the incident, they continuously denied any wrongdoing. Eventually, the manager intervened and apologized for the broken wiper, offering a one-month free wash as compensation. However, considering the circumstances, I have no intention of returning to their establishment. It is truly disheartening. There goes my 2 hours!!

Jun 15, 2023 · Vin Wins