Vermont Handwash

From the sales pitch to the follow through… what a smarmy experience. Given the current air quality and dust, while also having been recently evacuated, I requested a focus on interiors. The sale guy “gave me a great deal” which turned out to be a savings of .99 - given all that is happening fine… then my car sat in port for 10 minutes air drying, subsequently leaving water spots; the windows smeared and streaky even after requesting a revisit by the dry team (not sure the name of the role - also ended up doing them myself); I asked the staff twice to clean the center counsel, given removable crumbs and coffee drips (also, ended up doing it myself)…I could continue, but don’t think beating a dead horse is helpful. For $45.00, plus a $5.00 tip (given considering all going on and not knowing someone’s story) and a “convince fee” for using a debit card of $1.63, which at this point needs to stop, I highly recommend washing your own car if you can, if not go somewhere that takes pride in the details…

Jan 16, 2025 · Kameron Lee

They banged my car door as I watched and then tried to deny it (there was cameras facing out truck and to show what happened and they would not even look at it). They said owner would call and never did. I spoke to Mike today and was rude and didn’t care. I told him I’d take a different way to handle this and he said good enough and hung up on me. So rude i wouldn’t recommend this to no one.

Jun 12, 2024 · DJ S

I’m not going to get into the customer service aspect or dig at the employees of this establishment. I don’t have very high expectations when it comes to a car wash. My experience from pulling in to payment was pleasant at best. However, the issue I have is quite bothersome. I arrived at 11:29 am on a Saturday. I understand and acknowledge that I chose to go at a busy time. I was mentally and spiritually prepared to endure this experience. I paid for a mid range wash, not a detail. Over the course of an hour and fifteen minutes, I saw other patrons arrive and leave with their cars washed. At the one hour mark, I asked the gentleman who seemed to be in charge why my car had been sitting in the same spot for the past hour with zero progress. He assured me that it would be taken care of but they were busy (“sorry my friend“). I’m no car wash expert but I am keen on logistics. From the time I inquired at the hour mark to fifteen minutes later, I counted at least five other vehicles seemingly get processed ahead of mine. I had an important engagement to attend and I had no choice but to hop in my car and leave. The only progress that had been made in one hour and fifteen minutes was a brief vacuuming of my vehicle. I’m not a Karen, I’m a very chill dude. It takes a lot to disappoint me. Other car washes I’ve been to have order and purpose behind their process. This place is utter chaos. I don’t plan on returning except maybe to try the hot chicken place next door. That looks pretty good!

Dec 16, 2024 · Daniel R

Great car wash. The gentleman who gives you a ticket is friendly, especially with regulars. They always do an excellent job. Recently I had some dog hair all over my rear seat and told them not to worry about it too much, but they still got almost every single hair vacuumed up! Top notch.

May 15, 2022 · Evan Shortiss

This is the best spot. It’s not too far from where I stay so despite the negative reviews I’ve been seeing my experiences have been pleasant. I have been coming here for the past 4 months and the service has always been FAST and EXCELLENT. I’m so appreciative of the men that do the job. I love their energy and their effectiveness. You will keep having me as a customer and I’ll definitely recommend

Jan 21, 2022 · cindy dikoume