washland express

+1 323-362-5106
washlandexpress.com
2798 E Olympic Blvd, Los Angeles, CA 90023, USA

Operating Hours

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 7:00 AM - 8:00 PM

Sunday 7:00 AM - 7:00 PM

(75)

Car Wash Near Me California Los Angeles County Los Angeles Central LA East Olympic Boulevard

Los Angeles County . California

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washland express Introduce

washland express, located at 2798 E Olympic Blvd, Los Angeles, CA 90023, provides express car wash services. As a "Car Wash Near Me" option, they offer quick vehicle cleaning solutions. They can be reached at (323) 362-5106.

Customer reviews indicate significant concerns regarding service quality and customer interactions at washland express. Several customers have reported negative experiences, primarily related to unsatisfactory cleaning and unprofessional staff behavior.

One customer expressed dissatisfaction with the cleanliness of their car after the wash and reported being yelled at by a staff member when they raised their concerns. The staff member reportedly made condescending remarks, compared the customer's vehicle to another customer's with a monthly membership, and dismissed the customer's concerns by stating it was "just an Express Wash." The customer felt the staff member was unnecessarily rude and unprofessional.

Another customer reported issues with the management's handling of their club account. They described the manager as "uncooperative" and unwilling to resolve the issue, even when the customer requested a complimentary wash while the account was being located. The customer also reported being mocked by the manager when they mentioned initiating a chargeback. The reviews suggest that some of the management should not be managers.

These reviews highlight potential issues with both the quality of the wash and the level of customer service provided by washland express. Customers have expressed concerns about the effectiveness of the express wash and the unprofessional behavior of some staff members.

Potential customers should be aware of these reported issues and consider them before choosing this car wash. The reviews suggest that there may be inconsistencies in the quality of service and that customer interactions may not always be positive.

In summary, washland express offers express car wash services with customer reviews indicating concerns about service quality and customer interactions. Potential customers should weigh the negative feedback before choosing this business.

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Customer Reviews

Car was still dirty afterwards in the guy yelled at me about it. I let him know that it was so dirty and he told me it was just an expression if I didn't like it I needed to hand wash my own car. Heathen procedure to point out the person drawing their car next to my car who was with an air shot and told me about how that person has a monthly membership and washes his car three times a week and that I need to do the same thing as him if I want my car to be clean. In and out of the state multiple times and always comes back to this car wash to get it clean and he takes good care of his car and that's why his car is so clean compared to mine. Why do I need to know that? The other customer of course ignored this and didn't say anything but this was so rude. He's basically telling me that I'm crazy to expect for my car to get cleaned up the car wash because it's just an Express Wash and then he let me know if he was to wash my car again that he will get in trouble. He was so unnecessarily condescending and angry after I simply let them know that my car was not clean after paying for the most expensive wash. Is this how you guys were really choose to treat customers? I wasn't rude or mean to him at all I simply spoke to him normally and he couldn't do the same. I don't need to be compared to other customers... Unprofessional isn't even the word.

Nov 01, 2024 · Morgan Thompson

Management is uncooperative. They could not find my club account and wanted me to wait until their accountant found it. What?? I asked the manager for a wash until they could find it and he lied and said he could not activate the wash for free. That is until the owner came over to ask what was going on. Then the manager told the owner he didn't want to service me anyone. He also mocked me when I said I was going to initiated a charge back. Some people should not be managers.

Oct 11, 2024 · Lily Talavera

If I could give this car wash a zero star I would. This is the worst car wash experience I've ever had for the last 30 years. The car wash equipments are old and the foams stays on the car. I brought the issue to a gentleman by the name of Ali and the manager who is a Spanish guy. The manager said that's the way it's and it was normal to have foams on the car!!! He had a very bad attitude and he was very offensive. I asked for the phone number of his supervisor or the owner of the carwash. He got out of control and he wanted to attack me physically. Ali and security guy stopped him. His behavior was so unprofessional and hostile. This is not how you treat a customer. Please save yourself time and money and find a better place to at least treat you respectfully.

Oct 17, 2024 · Moe Mirmehdi

A Delightful, Nice, and Pleasant Place. Excellent Customer Service from Beginning to End. From Greeting You, Answering Any Questions, Your Different Options and Replacements, and a Thank You at The End. Definitely Recommended to go. GREAT DAILY PRICES AND DONT FORGET TO CHECK OUT FOR THEIR MONTHLY SPECIALS.

Sep 22, 2023 · Liz

This is a do it yourself sit in your car roll thru. Great wash and dry. You vacuum yourself as long as you want. If in the area or driving thru I get off and roll thru. It's only $6.00 or maybe $7.00. It's by the Sears Roebuck on Soto right off the freeway

Aug 10, 2024 · Javier Gal