bp

+1 609-890-8364
map.bp.com
1060 NJ-33, Trenton, NJ 08690, USA

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(93)

Nearby Gas Stations

Mercer County . New Jersey

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bp Introduce

Looking for "Nearby Gas Stations" in Trenton, NJ? The bp gas station is located at 1060 NJ-33, Trenton, NJ 08690, USA. You can contact them at (609) 890-8364 or +1 609-890-8364.

Based on customer reviews, this bp gas station has received overwhelmingly negative feedback regarding customer service and malfunctioning equipment.

Key points from customer reviews:

Poor Fueling Service: One customer reported that the gas attendant spilled fuel on their vehicle due to careless handling of the nozzle. The attendant also failed to offer an apology or provide a rag to clean the spill.
Malfunctioning Air Pump: Another customer experienced issues with the air pump. After confirming with the attendant that the machine was working, the customer inserted money, but the pump malfunctioned. The nozzle then fell apart, and the attendant blamed the customer for breaking the machine.
Negative Attendant Behavior: The customer who reported the air pump issue also felt that the attendant was dismissive and belittling, particularly because she was a woman.
Strong Accent Communication Issues: Communication was difficult due to the attendant's strong accent, which added to the frustration.

The reviews indicate serious concerns regarding the competence and attitude of the staff, as well as the functionality of the equipment. The incidents reported suggest a lack of professionalism and a disregard for customer satisfaction. The air pump malfunction and the attendant's reaction are particularly troubling, as they indicate a lack of maintenance and a tendency to blame customers for equipment failures.

Given the strongly negative reviews, it is strongly recommended to avoid this bp gas station. It is advisable to consider other "Nearby Gas Stations" in the Trenton area that have more positive customer feedback. The customer who submitted the air pump complaint specifically recommended the bp on South Broad Street as a better alternative. If you do use this location, be prepared for potentially poor service and malfunctioning equipment.

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Customer Reviews

Just was here Feb 23 in the afternoon. The person pumping gas pulled the nozzle out so fast he got gas all over the side of my truck. When I told him about it he actually said,bI did that?? I asked for a rag and he said he didn't have any. No apology at all. Terrible service, I won't return.

Feb 23, 2025 · Steve S

What I just experience was the most unbelievable ever!! So I go to the gas station to get air before I put my $1.50 in which is 6/4 into the machine I asked the young guy that was obviously entertained on his phone was his machine working he shook his head yes. So I continue to put my 6/4 into the machine and nothing came out I again asked him you is it still working he yells 6/4 with a very strong accent I said I know 6/4 is $1.50 I just put $1.50 in there and it’s not working I grab the nozzle and the top part of it just fell off he then starts yelling at me that I broke the machine which is not true obviously it was broken before you probably didn’t notice and you just told your customer it did work . Im not the one to usually write reviews but I felt as if he was trying to belittle me because I was a woman as if I didn’t know how to work the machine which I’m actually very good at so I will not ever be going to this place again I prefer to go to the one on South Broad Street they’re always so very nice!!

Sep 12, 2022 · Mari Diaz

Rudest guy that I have ever encountered and I grew up in NYC. Yelled at me constantly while filing up my tank. Got yelled at for not immediately responding to his question about wanting a receipt. Never in my life have I told someone that he could be nicer. Miss the old employees and owners. Will NEVER EVER go back!

Oct 28, 2022 · Anna Pollatos DMD

Nasty employees. I usually go to Wawa since the service is always 5 star. Unfortunately they were busy today and I drove to this station. I didn't get gas because the employee was so rude he even cursed in his language at me and my family. I will NEVER get gas from this company again and I will spread the word to family and friends.

Dec 26, 2022 · Rose Ryel

The young guy is very rude when you ask him to round it off

Dec 01, 2024 · Joe Marcavage