bp

Even though this station was a bit slow, I used to like it because it’s convenient. HOWEVER, I went there a few weeks ago, pulled behind a car that was still getting filled up, turned my engine off and waited for 5 minutes for the attendant to come over. When he FINALLY came over, he had the audacity to ask me to pull up, I told him 1- I was waiting for 5 minute and 2- my car was turned off and he refused service - even though there are 10 other fuel stations. Don’t go here. Support lukoil or Exxon which is right across the street.

May 26, 2024 · Jillian Iannelli

Upon my arrival at the gas station to fill up my tank, I was directed by an attendant to switch to a different pump due to being on the wrong side for my vehicle's fuel inlet. This was an inconvenience as I believe I could have managed to refuel on my own without repositioning my car. The attendant returned approximately a minute later to start the refueling process. The refueling itself took about two minutes, but the whole process lasted around four minutes. I considered disconnecting the fuel nozzle myself as it remained attached to my car after the refueling was completed. However, out of respect for the attendant's job, I refrained from doing so. Eventually, the attendant returned to remove the nozzle and close the session. Regrettably, the attendant neglected to close my car's fuel flap. When I pointed this out, there was no apology offered; he seemed annoyed and silently closed it. Overall, the experience left me wishing for a self-service option, as it would have likely been more efficient. The attendant's behavior, whether due to ill will or lack of attention, detracted significantly from the service quality.

Jan 30, 2024 · Time Prime

i've come here for years, workers work quick with no problems. i went to get gas there recently. everything was going well until the worker put the nozzle into my car. the trigger clicked immediately as if something was wrong. fuel was coming out of my car. the guy asked if my tank was full. it wasn't, it was near empty. why else would i go get gas. but rather than trying again he was just being rude, "saying go check your sensor". so i went across the street to lukoil, and got gas there instead. I HAD NO PROBLEMS. therefore, they had problems on THEIR end not mine. get your gas elsewhere. and don't bother with their trashy attitudes.

Feb 12, 2024 · Renato Pagaduan, Jr.

I would give zero stars if I could. I'm s regular BP customer, but the first ever last time I will use this station. I asked the attendant to fill a specific dollar amount. The attendant didn't listen to me and filled the tank all the way. It cost me twice as much and it was a loaner car, so the money was wasted. When I pointed out to the attendant that I asked for a specific amount, they claimed I didn't. They then told me that even though I read being calm that I had no right to talk to them that way and complain about them charging me more than I asked for. I never even asked for the money back. It was the worst customer experience I have ever had at a had station. Not providing the amount of gas requested and then not apologizing for it and instead acting like the attendant read the victim here was being unbelievable. Maybe if the attendant wasn't on the phone with someone they could have heard me and provided only what I asked for. I hope the station owner or manager tests this and addresses the poor customer experience.

Jan 07, 2022 · Scott Lerner

The gas attendant working on 11/6 at about 9:20am is very rude and inappropriate. I came here to get gas, not to be asked personal questions. When I declined to answer his questions he got very upset and proceeded to yell at me saying asking me where I’m from isn’t a crime. No, It’s not a crime but again I’m here to get gas, not to play 20 questions. He then stopped the pump before it finished and demanded I pay him telling me to give him his money. I’ve been going to this BP for years and never have had this type of experience. I surely will never return.

Nov 06, 2022 · Farah Paul