Citgo

Citgo

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Nearby Gas Stations

Dutchess County . New York

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  • Intro
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  • Location
  • Reviews

Citgo Introduce

Citgo is a well-known chain of gas stations that provides essential fueling and convenience services to drivers across the United States. The Citgo located at 1336 US-9 in Wappingers Falls, NY, offers a range of services designed to meet the needs of both local residents and travelers passing through the area. This gas station serves as a key point of interest for those seeking reliable fuel and quick access to other amenities.

  • Environment: The Citgo in Wappingers Falls features a clean and modern design, with a focus on providing a comfortable experience for customers. The station is conveniently located near major highways, making it an ideal spot for drivers needing fuel while traveling through the region.
  • Service Items: In addition to offering high-quality gasoline and diesel fuels, Citgo provides a variety of convenience items, including snacks, beverages, and other essential products. The station also typically includes automated fuel pumps for quick service and minimal wait times.

Citgo is committed to delivering a positive customer experience, though recent feedback from customers highlights some challenges at this specific location. Reviews indicate concerns about service quality, including instances of poor communication and lack of support when issues arise with fueling equipment or customer requests. One customer shared an experience where they were left without assistance when a pump appeared to malfunction, emphasizing the need for better staff training and customer care.

  • Customer Feedback Summary:- Some customers have expressed dissatisfaction with the level of service provided by station employees.- There have been reports of aggressive behavior and a lack of de-escalation techniques during interactions.- Customers recommend avoiding this location due to concerns about poor service quality.

Citgo remains a popular choice for many drivers, but it is important for customers visiting the Wappingers Falls location to be aware of these challenges. The company is continuously working to improve its services and ensure that all locations meet the high standards expected by their customers.

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Location

Customer Reviews

No longer Will receive our Business after today. People don’t know how to control themselves, there was no Deescalation done by the clerk, my husband was verbally attacked. For no reason at all, I will make it known for nobody to get gas at this place if needed. They also need to have someone outside to direct traffic because one day there’s going to be an accident.

Mar 06, 2025 · Alyssa

I have been coming here for years and had a poor experience with the man behind the counter the other day, He drove a Nissan. I asked why a pump seemed to not be working and was given the response "it worked for other people" and no other help. I will never come back to this location and recommend others stay away from this business, as they do not seem to care about customers. Best of luck

Jan 22, 2025 · bob jinkns

It’s rare that I give somebody a one star if it’s possible that would’ve been a negative receiving gas from the Citgo on route nine in Wappingers Falls for a while now although the price is low, which isn’t the very important thing that quality but if a customer asks that you feill the role receipt at the pump so that out of convenience they don’t have to park the car to go back into the store to receive a receipt that should’ve been printed at the pump And then the attendant is rude about it and lied saying it’s been broken but there’s no note on the pump but acts as if it’s the customer’s fault is unacceptable never again. He was excessively rude instead of apologizing, and say that they will take care of it. He chose otherwise. No one should get gas there shut them down. Ridiculous people pay a lot of money. Give them quality service.

Dec 01, 2023 · Kirk Bennett

I still know and refer to this place as 7-Eleven and it always will, to me personally. There's always something different to find and depending on the person that work's there, it's a hit or miss. Mostly, I've had okay experiences. Still like this place and hopes it stays as is going into the future. Only thing that needs an update is how people interact with the general public. They need a brush up in not constantly watching customer's, as if the person is going to steal, and their overall general attitude.

Mar 13, 2024 · Johnna

Low gas prices aren't always a good thing. Recently got gas from here and all the sudden my car is having loads of issues, check engine light, constant engine misfires, excessive shaking, and sometimes not being able to get over 10mph. Come to find out that the gas was contaminated with a bunch of water, had to drain the system. Cheap gas wasn't worth what is paid to get your car fixed.

Oct 26, 2023 · Natalia Wendover