Empire Service Station

+1 631-369-9602
1050 Osborn Ave, Riverhead, NY 11901, USA

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(5)

Nearby Gas Stations

Suffolk County . New York

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Reviews

Empire Service Station Introduce

Welcome to Empire Service Station, located at 1050 Osborn Ave, Riverhead, NY 11901. As a part of the 'Nearby Gas Stations' category, we offer fuel services to the Riverhead community.

This gas station primarily provides fuel services. However, customer reviews have raised significant concerns regarding the customer service provided by certain staff members.

Multiple customers have reported negative experiences with a particular employee, citing rudeness, unprofessional behavior, and a lack of respect. Specific complaints include the employee being consistently on their phone, engaging in loud video calls during transactions, and displaying an overall unpleasant demeanor. Customers have also reported receiving dismissive and rude responses during interactions. There are claims of preferential negative treatment towards female customers.

While the station may offer competitive gas prices, customers have expressed a willingness to pay more elsewhere for better treatment. Potential customers should be aware of these reported customer service issues.

For inquiries, please contact Empire Service Station directly at (631) 369-9602 or +1 631-369-9602.

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Customer Reviews

The old lady that works here for "14 years" is absolutely rude and gives horrible customer service!!!! So disrespectful !!!! when you walk in all you see is her Always on her phone!!! And always especially on video calls while ringing you up and watching super loud videos(that always comes first) and when you go to pay all she says is "that's it??!!!" Wow if the owner reads this please do better!!!! Would give ZERO stars because she is always so unprofessional unpleasant and RUDE!!!!!!!! I come for low gas prices but honestly I will pay more ANYWHERE else to be treated with respect!!!

Jul 24, 2024 · Danielle Aragon

That woman that works nights needs to be fired! She is the absolute worst person! She's so nasty. She eats while giving you an attitude! Do not go there unless you want to have her push you to the limits. If you're a woman, she is more nasty! If you own this place, reach out to me for all the details...

Aug 25, 2023 · Rich M

The lady who works at night is really nasty and she always closes like twenty minutes early. Save your time and go to mobil down the street

Aug 02, 2023 · Taha

Sep 11, 2024 · Anderson Enriquez

Jul 05, 2021 · Miguel Guzman