Shell

+1 570-253-9777
find.shell.com
1223 N, Main St, Honesdale, PA 18431, USA

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Nearby Gas Stations Pennsylvania Wayne County Honesdale Main Street

Wayne County . Pennsylvania

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Reviews

Shell Introduce

Shell gas station is located at 1223 N, Main St, Honesdale, PA 18431, serving local users within the 'Nearby Gas Stations' category. You can contact them at (570) 253-9777 or +1 570-253-9777.

Based on customer reviews, this Shell location has received significantly negative feedback regarding financial issues, customer service, and product availability.

One customer expressed disappointment, stating they had been a "great customer" for years but experienced "several additional charges" on their card. They reported contacting their credit card company and then the vendor, but after "over a week" were still "waiting on a return phone call." They also noted that the store has "gone downhill the past year," with "hardly any product on the shelves" and instances where "the only gas they carry is regular" without any warning signs on the pumps.

Another customer complained about the "pay at the pumps option," stating that they were repeatedly told to "go inside for" a receipt, despite the machines being "completely capable of printing them." They found this to be highly inconvenient and reported that other customers had experienced the same issue.

These reviews highlight serious concerns about unauthorized charges, poor customer service, limited product availability, and inconvenient receipt retrieval.

It is reasonable to assume that Shell provides standard gas station services, including:

Fuel (various grades of gasoline, with potential for limited availability and no warning signs)
Convenience store items (with limited product availability)
Pay at the pump (with reported receipt issues)

Potential customers should be aware of the serious concerns regarding unauthorized charges, poor customer service, limited product availability, and inconvenient receipt retrieval before visiting this Shell location. The reported incidents raise significant concerns about the trustworthiness and reliability of this establishment. Customers should exercise extreme caution and consider avoiding this location altogether.

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Customer Reviews

So disappointed this was a great gas station I have been using them for years. I was stopping hear at least once a day but this past week I saw several additional charges on my card I spoke with my credit card company who told me to contact the vendor that was over a week ago and I'm still waiting on a return phone call it's good to know this is the way they treat not good but great customers. This place has gone downhill the past year there's hardly any product on the shelves and twice in the past month the only gas they carry is regular they put no signs on the pump to notify you of this because they are all about money I really think it's time to close down if you don't want to put the effort in to satisfying your customers.

Oct 08, 2020 · E

The location is convenient to get in and out of, however this is the 3rd and last time I'll be stopping here for gas. I love the pay at the pumps option, you can fuel up an be on your way. However, for the 3rd time now I have asked for a receipt and it tells me to go inside for it. Are you kidding?!? The whole pay at the pump is to eliminate going in and waiting behind a couple customers to get a receipt when the machines outside are completely capable of printing them. The first couple times I gave the benefit of the doubt that they ran out of paper, until this time when the gentleman on the pump next to me complained about the same thing.

Oct 05, 2017 · Thea Correll

Good selection of items. Hoagies are great. Good location. Have been recent issues with restarting the register which causes a disruption in service time. No issues with personal. There are many times when you will be waiting for service at the register.

Jun 12, 2019 · Steve Gordish

Amazing deli and great, friendly staff. Staff members fluctuate a lot. Or at least they used to. All in all it’s probably one of the best places in town to get a good, reasonably priced hoagie.

Jul 26, 2020 · Jolfnir Scar-Breaker

Went in and the store manager Ryan so rude won’t even talk asked him from things and didn’t even want to answer the question. Went to leave and went back into the office immediately. Terrible customer experience need to respect your customers.

May 04, 2022 · ixMayo