Shell

+1 609-890-9038
find.shell.com
2006 NJ-33, Trenton, NJ 08690, USA

Operating Hours

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(60)

Nearby Gas Stations

Mercer County . New Jersey

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Reviews

Shell Introduce

Shell is a gas station located at 2006 NJ-33, Trenton, NJ 08690, USA. It is categorized under 'Nearby Gas Stations', providing fuel services to the local community.

You can contact Shell at (609) 890-9038 or +1 609-890-9038.

Customer reviews indicate a significant change in service quality at this Shell location. Previously, customers reported positive experiences, highlighting a friendly attendant who provided personalized service. One customer specifically mentioned the attendant's ability to remember them and their motorcycle, creating a welcoming atmosphere.

However, recent changes, potentially due to a change in ownership, have resulted in a decline in customer satisfaction. The new attendant, who claims to be the owner, has reportedly closed off half of the pumps, citing a reluctance to walk long distances. Additionally, the attendant has been pushing customers to pump their own gas, despite New Jersey's full-service regulations, and has even refused to serve customers during operating hours.

These changes have led to customer dissatisfaction and driven away long-time patrons. The shift from personalized service to self-service and the reported lack of attentiveness have negatively impacted the customer experience.

Customers should be aware of these recent changes when considering this Shell location. The reported decline in service quality may affect their experience.

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Customer Reviews

I fill up my Motorcycle here. The little fella that pumps my gas is very nice and every time I pull up no matter what bike I’m on he always remembers me. It’s nice pulling up and getting a friendly welcome and being recognized by the worker at this station.

May 07, 2024 · Lawrence

I’ve only filled my vehicles at this gas station for the past 5 years and it has always been a pleasure, well maintained and attendant was very nice. As of late (maybe the last 6 months) it has been a complete turn around at this location. The new attendant there (who says he’s the owner) closed off half of the pumps because he states “I shouldn’t have to walk that far that far” . Everytime I go there he tries to make me pump my own gas and says “at this location you pump your own gas I don’t care if we’re in New Jersey you pump it” . On June 10th I was rushing to the airport and I arrived at the gas station at 5pm and the attendant was inside the vestibule but did not come out. I saw another guy refueling their car themselves and I decided to just go to another gas station. I don’t know what went wrong at this location but I’ve now been filling up at bp down the street, it’s amazing how service can drive a customer away.

Jun 27, 2022 · jonathan amarat

Attendant at this station is very quick for the amount of customers he has. Top Tier fuel sold here. Somewhat pricey, but your car knows/feels the difference in it's performance. Cheap fuel ain't good, good fuel ain't cheap.

Jul 31, 2021 · Thaddeus A. Clax

A little slow. Id take the extra minute and go to wawa.. You also have the bathroom at wawa. Here is no bathroom

Oct 24, 2023 · Rayann Martinez

Good service, fair prices, quality fuel can't say anything bad about my visit here.

Jul 17, 2022 · Chris Hayes