Shell

Shell gas station is located at 445 N Main St, Danbury, CT 06811, serving local users within the 'Nearby Gas Stations' category. You can contact them at (203) 791-2122 or +1 203-791-2122.

Based on customer reviews, this Shell location has received significantly conflicting feedback regarding staff behavior and pricing.

One customer provided a highly critical review, stating, "Legitimately the worst gas station around. The cashier staff was abrupt, rude, and proceeded to charge me almost $20 for a tobacco product sold for $10 at any other gas station. The older woman scoffed and laughed about my pricing inquiry, and told me to go to a smoke shop if I wanted a lower price. Not to mention how the staff couldn’t understand how to charge me for gas and a product in one transaction. Customer service is dead here. Go to Shell on Lake avenue instead!" This highlights concerns about rude staff, overcharging, and poor customer service.

Conversely, another customer offered a positive review, stating, "Stopped in on a rainy evening two nights before thanksgiving -- super clean bathroom, friendly employee, well stocked snack selection. Nicest gas station I've been to in a long time!" This highlights positive aspects of cleanliness, friendly service, and a well-stocked store.

These reviews highlight a stark contrast in customer experiences. The allegations of rude staff and overcharging are serious concerns, while the other review suggests a positive experience with cleanliness and friendly service.

It is reasonable to assume that Shell provides standard gas station services, including:

• Fuel (various grades of gasoline)
• Convenience store items (well stocked, potential for overpricing)
• Potential for rude and abrupt staff behavior
• Clean bathrooms
• Friendly employees (according to some)

Potential customers should be aware of the serious concerns regarding rude staff and overcharging before visiting this Shell location. The negative review raises significant red flags. However, the positive review suggests that some customers have positive experiences. Customers may want to exercise caution and consider their own risk tolerance regarding staff interactions and pricing.