Shell
Shell
- +1 201-652-9599
- find.shell.com
- 657 E Franklin Turnpike, Ridgewood, NJ 07450, USA
Operating Hours
Business hours are not available at the moment
- Intro
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- Location
- Reviews
Shell Introduce
Shell is a well-known gas station located at 657 E Franklin Turnpike, Ridgewood, NJ 07450. This gas station has been a trusted name for many years, offering quality fuel and services to both locals and travelers. Shell provides a range of amenities including clean restrooms, convenience store items, and friendly customer service. It is conveniently located near major highways, making it an ideal stop for those traveling through the area.
- Quality Fuel: Shell offers high-quality gasoline options, including premium grades like 93 octane V-Power, designed to provide optimal performance for your vehicle.
- Convenience Store: The gas station also features a small convenience store where customers can purchase snacks, drinks, and other essential items while they fuel up.
- Promotions: Shell frequently runs promotions and discounts on fuel during various times of the year. Be sure to check for special offers when you visit!
Customer feedback highlights both positive and negative experiences at this location. Many customers appreciate the convenience and reliability of the station, especially its strategic location for travelers. However, some reviews mention concerns about the quality of gas, particularly during winter months, with reports of inconsistent performance in vehicles. Additionally, there have been isolated incidents of poor customer service, which are not representative of the typical experience.
Photos
Location
Customer Reviews
Seems the quality of gas has gone down, especially this winter in my opinion. While I only fill up with 93 the past 2 tanks I've gotten have given my car fits, with the computer telling me the quality of gas is closer to 91 or 89 octane (My car tells me how much it's pulling timing based on how good/bad the gas is). I've tried other local stations like BP And have had better results but just today (Feb 3rd, 2025) I filled up again at this Shell with 93 V Power only to have my car telling me once again it's low quality gas. Very frustrating that I'm not getting the best performance out of my car when I use what is supposed to be premium fuel. Maybe I'm the only one that has experienced this? Up until late Fall this station was always my go-to for the best local gas. Maybe it's just the winter blend?
Feb 03, 2025 · Andrew Coker
I would give zero stars if it were an option. The guys who work here went out of their way not to help us. The one worker was sitting in the booth while the other refused to pump my gas. There used to be good people working here... where are they? I have never seen anyone act like that at a gas station before!
Oct 12, 2021 · mary ferraro
Do not go to this shell to use fuel rewards. I have 2 diesel vehicles. Diesel is obviously super expensive right now so I try to shop to get the most rewards possible, to turn into money off gas. Had issues in the past but after the visit on 7/29/22 no one in my 5 vehicle household will go here again. My truck takes 30 gallons and the gas light was on. In the past I suspected them of stopping the gas before full with my jeep which takes over 20 gallons of diesel. This time was obvious. Guy indicated to the other one to stop the gas. My boyfriend told them the tank wasn't full and they argued saying it was full. Receipt attached. My gas light was on, and tank is 30 gallons. How was I full at 14.67 gallons? That's $5 they stole from me. And this is not the first time. Just the first time I could definitely prove it.
Aug 01, 2022 · Anna Fenwick
It would be 0 Stars, if that is an option. The customer service that I received today at 4:25PM was ABSOLUTE GARBAGE!! It was my first time using Fuel Rewards, and I couldn't find adequate instruction to how to use it, so I didn't know how to use it. Because I didn't know how to use it, I was taking a long time to try to figure it out, and the attendant, instead of offering any help, was just rushing me to find the ID. Then after the attendant finished pumping gas, I snatched the receipt from him, he started cursing at me. I cannot believe that a business that profits from serving their customers, employs someone that can be so rude, and then curses off the customer that shows dissatisfaction caused by his own doing. I NEVER want to see this guy EVER AGAIN, and I demand that Shell provides better training for their employees to teach them to do "work" properly, including serving the customers, instead of just teaching them to pump gas. Because let's get real, if this wasn't new Jersey, I'm sure everyone can, and would prefer to pump their own gas, rather than being served by this guy.
Mar 13, 2022 · Kai Kunitomo
The gas price is not the cheapest, But you get a good service, There are Shell gasoline stations all over the United States so If your car is not Electric your safe, I don't know if there is Electric power to serve Hybrid and Electric cars. Will be updated. Don't forget to follow my account that you can discover new places and restaurants with me.
Jul 24, 2023 · Mohamed Ahmed
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