Shell

The attendant was nasty ignored my questions. Asked literally 5 times how much is it and he ignored me until he was already pumping my gas he was belligerent and rude. The gas turned out to be around 25 cents more expensive than the gas at the gas station by my friend’s house that I would have had to pass and that gas station is completely full service. I also want to mention that I had no problem pumping my own gas and would have if the attendant had actually answered my question instead of being rude and just plain nasty I was nice even at the end when I realized what he did just to get more money out of me. What could’ve only costed me around 26 dollars costed me 37 dollars safe to say I’m pissed at the lack of customer service and just the sheer lack of any type of professionalism towards the customers I am wondering if I can check to see if I have a Better Business Bureau case because the treatment I received was completely unacceptable on any standards. Also just wanted to clarify that the gas at this station was not posted for how much it would cost for someone to pump it just how much it was cost to pump it yourself and there was no clear separation beside a sign on each pump saying self serve or full serve the self service gas was quite a bit cheaper but because that attendant was so rude I couldn’t have known that until after the fact.

Sep 22, 2024 · wildfiresspindal2190

Don't use their full service. They pump your gas and add their own tip to it without you realizing so u pay more tip. My gas was 40 he asked for 43. I didn't look so I gave him 45, he got a 5 dollar tip on a 40 gas because he wasn't honest about what the meter read smh u could've gotten a 5 tip naturally no need to scam people

Jul 31, 2024 · Prova Akter

I went to this gas station today and opened up my wallet and a $5 bill dropped out on the counter and the woman behind the counter without missing a beat says “ oh that’s mine” and grabs the bill and stuffs it into the drawer! I said hello that was mine it fell out of my wallet can I have it back and she ignored me and I asked the man the owner who was sitting there to retrieve my money or look at the recording to see the money was clearly mine and he ignored me and stared out the window while sitting on the stool in the corner, like some punished kid, I politely again asked the woman at the register to return my money and she just ignored and stared blankly at me, I will never set foot into this establishment ever again they are clearly liars and do not care about customer service. I have been going to this gas station since before the name change but I will advise all of my friends, family and acquaintances to their lying and manipulative ways!

Jul 20, 2024 · Paul S

Pump was malfunctioning and I wanted to call in and let them know bc I was in a rush. They can’t even bother to pick up the phone. Don’t go here if you’re looking for any sort of customer service.

Nov 01, 2023 · Justen J

Place was busy on a Friday 5pm!

Apr 21, 2023 · Patriot The Penguin (Bottlesgonewild)