Shell

+1 845-240-1555
find.shell.com
1831 New Hackensack Rd, Wappingers Falls, NY 12590, USA

Operating Hours

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(17)

Nearby Gas Stations New York Dutchess County Wappingers Falls New Hackensack Road

Dutchess County . New York

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Reviews

Shell Introduce

Shell, located at 1831 New Hackensack Rd, Wappingers Falls, NY 12590, provides fuel services. You can contact them at (845) 240-1555 or +1 845-240-1555.

As a "Nearby Gas Station," this Shell location offers standard fuel services. However, customer reviews indicate significant issues with customer service and payment processing.

Key service:

Fuel Services: Standard gasoline offerings.

Customer reviews highlight the following problems:

Rude and Unhelpful Staff: One customer reported a rude employee who was unavailable for assistance and became argumentative when a pump charged for the wrong type of gas.
Payment and Discount Issues: Another customer described a problematic payment experience where the employee entered an incorrect amount, voided a discount, and abruptly shut off the pump. The employee also became argumentative when the customer requested a correction.

Based on the available customer reviews, potential customers should be aware of potential issues with customer service and payment processing at this Shell station. The reviews indicate a pattern of unhelpful and argumentative behavior from staff, as well as problems with payment and discount applications.

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Customer Reviews

Rude employee who was nowhere to be found when I went in for help. Argumentative… wouldn’t make it right when pump charged me for wrong type of gas

Feb 21, 2025 · Abby H

So first the guy doesn't take the proper payment I want, told him $25.00 he put in only $20.00, when I try to have him correct it he cancelled it somehow and voided my $0.10/gallon discount from Stop&Shop, then proceeded to shut off the pump on us. When we said that then he can discount us the difference.

Jan 14, 2023 · Kyle Gallagher

As far as the appearance it is very clean and they are fully stocked. I will say that. The unfortunate part is - they are OBNOXIOUSLY overpriced. It’s actually quite criminal. It costs $3 for a single roll of toilet paper -which was thinner than dollar store tissue paper. I was charged $15 for a Tropicana lemonade and a turkey sandwich on a roll. It costs $5 for a breakfast sandwich not including a coffee, $2.79 for a lighter, Because this is basically the only convenience store in the area and they’re opened 24 hours, the owner is literally robbing people out of money. Just because you can do something doesn’t mean you should. There is a difference between making a profit and being a downright thief.

Jan 10, 2022 · Elle KD

This older guy that works nights is so rude and wouldnt take pennies from me. You can barely under him and he was very nasty to me for no reason. Pennies is currency and a business cannot refuse currency. But evrytime i go there at night hes so rude and not not to me. I will be calling better business bureau. This is not right or exceptable. I do not deserve this. He has to be fired immediately!!!! And this is an everyday thing. He has such an nasty attitude towards younger people..

Apr 27, 2022 · Nooneyouknw

Yoooo Get the cluck'n Russian... Overall great experiences here I usually pickup beer (usually Corona) on a late night sometimes if I plan on having a few since it was right down the road conveniently located in the beautiful tropical paradise called wappingers falls. Everyone is very nice and then sell a lot of interesting things there. The food is delicious and the employees/owners are pretty nice people too. Not a bad place.. not bad not bad at all.

Dec 05, 2021 · Nick C.