Shell

+1 732-739-1495
find.shell.com
93 NJ-36, Keyport, NJ 07735, USA

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Nearby Gas Stations New Jersey Monmouth County Keyport New Jersey 36

Monmouth County . New Jersey

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Shell Introduce

Shell is a well-known gas station located at 93 NJ-36, Keyport, NJ 07735. It offers essential services such as gasoline for vehicles, convenient store items, and access to ATMs. The establishment serves as a key point of interest for locals and travelers alike, providing a quick stop for fuel and basic necessities.

Shell Gas Station is part of a global brand known for its reliability and quality in the petroleum industry. It provides a range of services including gasoline refueling, convenience store items, and ATM access. The station is open to all vehicle types and offers a variety of fuel options to meet different needs.

Environment: Shell Gas Station maintains a clean and organized environment for its customers. While the location is convenient, some customers have reported mixed experiences with staff attitudes and customer service.
Service Items: In addition to gasoline, Shell offers a variety of convenience items such as snacks, drinks, and other essential products. The station also provides ATM services for cash withdrawals.
Characteristics: Known for its accessibility and location, Shell Gas Station is a frequently visited spot for locals. However, customer feedback highlights issues with staff communication and service quality on occasion.

Customer Feedback:

"They refuse to provide change for their own vacuum and air machines that they have on site. Terrible attitudes, get your gas and all your necessities up the block."
"I am extremely upset with the gas attendance that was working yesterday evening around 430. I travel a half hour away and I only use your gas station. The gentleman that I usually deal with in the morning. I have no problems but this guy yesterday was extremely rude. He refused to give me his name... he barely spoke good English, or understood English it seemed."
"He’s definitely should not be working if you can’t understand the customers and is extremely rude and nasty screaming he had poor customer service skills and he was extremely wrong on his point saying that my car didn’t need any more gas that’s why stopped which was invalid because my gas lights was on there’s no way that my car takes only $12 if it’s on E!! I had an extreme disappointment experience."

Promotional Information: While Shell Gas Station offers a range of services, customers are encouraged to consider alternative locations due to the reported issues with customer service. For those who choose to visit, it is advisable to plan ahead and ensure that all necessary items are obtained before arriving, as staff assistance may be limited.

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Customer Reviews

They refuse to provide change for their own vacuum and air machines that they have on site. Terrible attitudes, get your gas and all your necessities up the block

May 17, 2024 · Gabby Marsh

I am extremely upset of the gas attendance that was working yesterday evening around 430. I travel a half hour away and I only use your gas station. The gentleman that I usually deal with in the morning. I have no problems but this guy yesterday was extremely rude.This is my second encounter with him. He holds card number five. He refused to give me his name, of course, but he barely spoke good English, or understood English it seemed. He’s definitely should not be working if you can’t understand the customers and is extremely rude and nasty screaming he had poor customer service skills and he was extremely wrong on his point saying that my car didn’t need any more gas that’s why stopped which was invalid because my gas lights was on there’s no way that my car takes only $12 if it’s on E!! I had an extreme disappointment experience. If I didn’t have my light come on, I would’ve took off & went to a different gas station and I’m reconsidering not coming back to your gas station if nothing is done about that attendant! I asked to speak to a manager with the other gentleman that was there, and no one wanted to accommodate, which I understand they stick up for each other but at the same sense what’s wrong is wrong what’s right is right and don’t yell back at the customer that is totally wrong !!! Something needs to be done about this gentleman!!

May 05, 2023 · Maria Keich

Honestly the worst experience. Trying to get home and it's late. Lights are on at the gas station and we had to wait for 10 minutes before someone came out to assist us. What's the point of having gas attendants if they're not going to do their job? We could have pumped our gas and been out before they even got to us. After there was an issue with our card rather than wait for us to give them a different one they went to service another car.

Jan 01, 2021 · Brittany Reagan

The two operators are extremely rude. Every time I went there they interrupt me. They yell every time. They never use my fuel rewards card. It’s honestly the worst interaction i had with a gas operator since ever. I don’t know why they bother working if they are always angry.

Apr 08, 2022 · Murilo Capello

I love this shell, it has a 7-11 attached so you can grab vapes cigs coffee, they have public bathroom and lottery all the things you find at a convenient store. Gas prices are fair . Great location good parking

Jan 08, 2023 · Paulette Pucciarelli