Shell
Shell
- +1 203-798-1140
- find.shell.com
- 101 Newtown Rd, Danbury, CT 06810, USA
Operating Hours

- Intro
- Photos
- Location
- Reviews
Shell Introduce
Shell gas station is located at 101 Newtown Rd, Danbury, CT 06810, serving local users within the 'Nearby Gas Stations' category. You can contact them at (203) 798-1140 or +1 203-798-1140.
Based on customer reviews, this Shell location has received mixed feedback, with serious concerns about a car wash money dispute and pump functionality, but also positive comments about the staff and amenities.
One customer reported a highly negative experience with the car wash. They attempted to use it on Saturday, but the "credit card reader wouldn’t approve transaction," so they inserted "$20 in the cash slot." The "choices for washes were all x’d out," and they were unable to get their money back. They were given a "run around" by the attendants, being told to return multiple times, and ultimately were denied a refund. They concluded that "These people essentially stole $20 from me" and advised others to "Don’t patronize their station."
Another customer provided a more balanced review, highlighting the "Gas prices displayed in real time on digitized signs," the availability of "a pump for compressed air to fill tires, a vacuum for cleaning interiors, and a functioning bathroom which is reasonably clean." They noted that "One of the pumps was not working well, and/or it’s credit/debit card reader was fritzing." However, they also praised the "very friendly" attendant and the "store sells foodstuffs, refreshments and sundries related to travel, including a walk-in refrigerator for beer." They also mentioned the "ingress/egress on both roadways of its intersection."
These reviews highlight serious concerns about a car wash money dispute and pump functionality, but also praise the friendly staff and available amenities.
It is reasonable to assume that Shell provides standard gas station services, including:
- Fuel (various grades of gasoline, with potential pump issues)
- Convenience store items (foodstuffs, refreshments, sundries, beer)
- Car wash (with potential functionality and refund issues)
- Air pump
- Vacuum
- Clean bathroom
- Digitized signs
- Intersection access
Potential customers should be aware of the serious concerns regarding the car wash money dispute and potential pump malfunctions before visiting this Shell location. While the friendly staff and available amenities are positive aspects, the reported issues raise concerns about the reliability of the car wash and pump functionality. Customers should exercise caution when using the car wash and check pump functionality before attempting to use them.
Photos
Location
Customer Reviews
Tried to use the car wash on Saturday. Credit card reader wouldn’t approve transaction so I put $20 in the cash slot. Choices for washes were all x’d out and couldn’t get me cash back. Went into the station and spoke to the attendant who said I needed to come back Sunday morning to talk to manager. Went back Sunday morning and no manager, attendant says I have to come back Monday, they’ll check the machine. Went back Monday evening after work and same attendant from Saturday says they found nothing in the machine, won’t make the situation right by getting my $20 back. All I wanted was for them to make it right, all I got was run around. These people essentially stole $20 from me. Don’t patronize their station.
Feb 24, 2025 · Dan Eng
Gas prices displayed in real time on digitized signs. There is a pump for compressed air to fill tires, a vacuum for cleaning interiors, and a functioning bathroom which is reasonably clean. One of the pumps was not working well, and/or it’s credit/debit card reader was fritzing. The attendant behind plexiglass is very friendly. The store sells foodstuffs, refreshments and sundries related to travel, including a walk-in refrigerator for beer. The gas station features an ingress/egress on both roadways of its intersection.
Aug 29, 2021 · Daniel Donnelly
The gas pumps are fine, except for the fact that you have to go inside if you want to use a debit card, but the car wash is a joke. Took the "Works" (most expensive) program and my car is still dirty. I am talking about a regular daily driven car, not an off road vehicle - I could wipe off more dirt with my bare hands than this car wash got off. Honestly, driving in the rain probably gets the same effect as this car wash.
Feb 21, 2020 · Camry 103
Horribly rude gas station attendant, was upset that I had to fill my diesel truck and his comp list slow, so it took a while to fill, and he was mad that it was taking so long. How does that even make sense? He asked me to move my truck before I was done checking the oil in making sure it was ready for the next three hundred miles which takes about five minutes, then proceeded to sit and stare at me until I left, way to make a female to ever feel comfortable at a gas station when no one else was there.
Aug 27, 2017 · Merri Oz
Guy lies about needing to move car in front of carwash. I've never seen anyone use their carwash. Customer service sucks, they don't care, bathroom is a mess, and prices r higher than fast freedies right around the corner.
Nov 25, 2018 · steve
More Nearby Gas Stations Near Me

Alltown Markets
5 Mountainview Terrace, Danbury, CT 06810, USA
(16)
Close Now

Global
108 Newtown Rd, Danbury, CT 06810, USA
(22)
Close Now

Alltown
110 Newtown Rd, Danbury, CT 06810, USA
(22)
Close Now

Mobil
112 Newtown Rd, Danbury, CT 06810, USA
(226)
Close Now

Citgo
64 Newtown Rd, Danbury, CT 06810, USA
(39)
Close Now

Sunoco
7 Federal Rd, Danbury, CT 06810, USA
(14)
Close Now