Shell
Shell
- +1 860-489-0638
- find.shell.com
- 2 Norfolk Rd, Torrington, CT 06790, USA
Operating Hours
Business hours are not available at the moment
- Intro
- Photos
- Location
- Reviews
Shell Introduce
The Shell gas station, located at 2 Norfolk Rd, Torrington, CT 06790, USA, provides fuel services and houses a Dunkin' location. They can be contacted at (860) 489-0638 or +1 860-489-0638.
As a "Nearby Gas Stations" platform category entry, this Shell station offers standard fuel services alongside a Dunkin' franchise. However, customer reviews indicate significant concerns regarding customer service at the Dunkin' within the station.
One customer reported being completely ignored by a Dunkin' employee with purple hair, despite multiple attempts to get their attention. The customer described the employee turning their back and refusing to acknowledge them, leading to a negative experience.
Another customer expressed concerns about potential racial discrimination, stating that they felt ignored by a staff member at the gas station itself. This customer reported that the staff member began a phone conversation and deliberately ignored them, leading to a belief that they were being treated unfairly due to their skin color.
These reviews raise serious concerns about the customer service and potential for discriminatory behavior at this Shell location. Potential customers should be aware of these reported issues.
Services available include:
- Fuel services
- Dunkin' franchise
Please contact the gas station directly for any specific inquiries or promotional information.
Photos
Location
Customer Reviews
Purple hair guy at Dunkin completely ignored me. I spoke up multiple times he acknowledged me turned around and ignored me again. I stood there waiting as he has his back turned at me. I asked once more for his help and he stayed positioned. I said have a good night and walked out. I’ve never had someone look past me like I’m a ghost when I was kind and patient. Incredibly shocked as I write this review.
Sep 08, 2024 · Catherine R.
We are beginning to believe that it is the color of your skin when you going to these businesses where there's an all white community I going to this gas station nobody's in the store but me the white lady picks up her phone and just started talking and ignores me that finger was for you lady tired of your white people
Dec 27, 2021 · BLACK ASTENFEETDOWN
Wonderful people great help very quick thank you
Jul 25, 2023 · John Battistoni
It is NOT open 24 hrs
Sep 17, 2023 · Amanda Grenier
One of the only diesel stations in town
Jan 02, 2018 · Chris Granger
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