Shell

+1 862-251-7800
find.shell.com
285 US-206, Flanders, NJ 07836, USA

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(52)

Nearby Gas Stations

Morris County . New Jersey

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Reviews

Shell Introduce

The Shell gas station is located at 285 US-206, Flanders, NJ 07836, serving local users within the 'Nearby Gas Stations' category. You can contact them at (862) 251-7800 or +1 862-251-7800.

Based on customer reviews, this Shell station presents a stark contrast in experiences. One customer reported a highly negative experience with the manager, while another praised the mechanics.

One customer detailed an incident where they requested diesel fuel in a yellow container. The manager, without asking, filled the container with regular gasoline. When the customer realized the error, the manager refused a refund. The customer then contacted the Mt. Olive police, who confirmed that it is illegal to put regular gas in a diesel container. Following police intervention, the manager refunded the money but told the customer never to return. The customer also reported that their gas card, which had a $50 balance, was later found to have only $1.67 remaining, suggesting potential theft. They strongly advise against visiting this station.

In contrast, another customer praised Scott and the mechanics for their excellent service. They reported breaking down on their way to their daughter's birthday party and were considering taking a cab home. Upon calling the station, Scott immediately arranged for the necessary parts, and the customer was back on the road. They expressed immense gratitude for the understanding and efficient service, stating they would give 10 stars if possible.

The station provides fuel services and mechanic services. Customer feedback highlights both serious concerns about service and positive experiences with mechanics.

In summary, this Shell gas station offers:

Fuel services
Mechanic services
Reports of manager misfueling and refusing refunds
Police intervention required for refund
Allegations of gas card theft
Excellent mechanic services, particularly from Scott
Efficient and understanding staff during breakdowns

Potential customers should be aware of the conflicting reports regarding service before visiting this Shell location in Flanders, NJ. While the mechanics are highly praised, the reported issues with the manager raise serious concerns. It is advisable to exercise caution and carefully check transactions.

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Location

Customer Reviews

I had to get diesel gas with the yellow container. The manager didn't ask me he puts regular gas in the yellow container. I realized that to late it was regular gas. The manager refused me my money back so I called Mt Olive police I explained the situation and they sent down an officer. The officer said the same thing by law you can't put gas in a diesel container. The manager gave me back my money and shook my hand in front of the officer. I realized later I left my gas card at the gas station. Now the manager told me never come back to his gas station he will refuse me from getting gas there. He said it was my Fault. Thank you again Mt. Olive Police officer for getting my money. No more Christmas tips to this gas station manager. My wife just ran my $50 gas card I spent $26 and now the card showed $1.67 balance either the manager ran my card or someone else used it. I'll never go there again.

Dec 14, 2024 · Edward Doswell

Scott & The Mechanics are the Best, I broke down on the way to my Daughters 30th Birthday down the Shore, Was So Upset was Gonna get a Cab Just go Home, Called this Station told them what happened, This is on a Saturday, As soon as got the truck there Scott immediately called for the Needed Parts & I was back on the Road to My Daughter Party, Thank you so very Much, So Understanding, If I could give 10 Stars I would

Jan 05, 2025 · Annatalie Kraser

This stations are well-staffed and employees are trained to provide friendly service,

Dec 19, 2024 · Amit Kumar

I was in a hurry this morning to go to the mobile for broken phone, I stop at a gas station to fill cash $10 at $3.33/gallon. I didn't ask for receipt and when I drive, the 1 bar still remain, normally I will get at least 2 bars. I called and they said $10 didn't get anything. I have filled with $10 many times, it will normally got to 3 bars. Beware of their scams

Apr 01, 2024 · Beewah Silverberg

the gas station is just normal shell, good gas, polite service. this review is for the little auto garage attached. the mechanic Scott is a great guy, he tells you up front the work you need and almost exact amount. his work is fast, precise and he is a great guy to speak with. my wife took the car to the dealer and was quoted almost 4000.00 worth of "repair", Scott did the real repair needed for less than 400. I will be working with Scott for all my repairs unless the work is under dealer warrenty. I give Scott A+++. don't get ripped off on your auto, come in for a second opinion, you may end up with savings that will pay your mortgage.

Apr 01, 2023 · Yili Yang