Sunoco Gas Station

+1 631-563-4051
www.sunoco.com
5140 Veterans Memorial Hwy, Holbrook, NY 11741, USA

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(19)

Nearby Gas Stations New York Suffolk County Holbrook Veterans Memorial Highway

Suffolk County . New York

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Reviews

Sunoco Gas Station Introduce

Sunoco Gas Station is located at 5140 Veterans Memorial Hwy, Holbrook, NY 11741, serving local users within the 'Nearby Gas Stations' category. You can contact them at (631) 563-4051 or +1 631-563-4051.

Based on customer reviews, this Sunoco Gas Station has received significant negative feedback concerning its auto repair services and customer service. One customer reported a highly unsatisfactory experience with their vehicle's maintenance. They allege that the station broke a wheel stud during a tire rotation and then attempted to charge them $73 to replace it, falsely blaming the previous brake installation. They described the service as "extremely unprofessional and disappointing" and vowed never to return.

Another customer, a long-time patron of six years, expressed disappointment with the change in staff. They detailed a specific issue with an employee who intentionally hid mayonnaise packets that they used daily, leading to a dispute involving Sunoco corporate and the owner. After the packets were returned, the station began charging 20 cents per packet. The customer felt this was a betrayal of their loyalty and a lack of appreciation for their long-term business, leading them to take their business elsewhere.

The station provides fuel services and auto repair services. Customer feedback highlights serious concerns about unprofessional auto repair practices, attempts to charge for self-inflicted damage, and customer service issues related to employee behavior and extra charges.

In summary, Sunoco Gas Station offers:

Fuel services
Auto repair services
Reports of unprofessional auto repair practices
Allegations of breaking vehicle parts and charging for repairs
Customer service issues related to employee behavior
Extra charges for condiments
Concerns about lack of customer loyalty appreciation

Potential customers should be extremely cautious and aware of the reported issues before visiting this Sunoco Gas Station location in Holbrook, NY. It is strongly recommended to consider alternative gas stations, especially for auto repair services.

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Customer Reviews

Don't think I'll ever go back to this place again. I brought my car here twice. I have bought my car from Stevens Ford 112 but decided to have my maintainence done by Hyundai. This last time brought my car in for two recalls to be performed. Both times the information is the computer said that my car was still owned by Stevens Ford and was never updated. Now this time comes along and was told that who ever put my brakes on broke my drivers side rear stud and it needed to be replaced and they would charge me 73.00 to change one stud... well I'm the one who changed my own brakes and no my studs weren't broken. They broke my stud trying to rotate my tires and wanted me to pay for their mistake and blamed the person who installed it. Extremely unprofessional and disappointing. Will never go again.

Sep 08, 2017 · April Anthony

First id like to say ive been coming to this gas station for 6 years everyday in the mornings before work and on my lunch breaks. The staff that was here for about 4 yrs was absolutly amazing and friendly. After they had changed staff ive knoticed one employee in particular who seems to have something against me for whatever reason. He started hiding the mayonnaise packets from me that i used daily for my lunch. Eventually they put them back after much hassle with sunoco corporate and the owner and i was a happy customer once again. After about a week or so i return only to be told i have to pay 20 cents per mayonnaise pack (which i doubt can be for resale) . At this point it really isnt about the 20 cents but more about the customer loyalty and lack of appreciation of my business. Ive spent countless amount of money at this gas station over 6 years along with my fellow coworkers. Needless to say i will most definitely be taking my business elsewhere and telling my fellow coworkers to do the same.

Dec 16, 2016 · Google User

There's no prices on anything in the store. When I asked the cashier about it, be just laughed at me. Beware when you're purchasing your items.

Jun 24, 2024 · bob nob

First time there. Got charged the 16oz coffee price for my 12oz coffee. It wasn't even good coffee! It tasted weak. So that was my first time there...and LAST time.

Apr 03, 2017 · RT

Gas station, filled the rental car and was on my way! It worked!

Jul 10, 2024 · RGNorris Photography