XtraMart

XtraMart

Operating Hours

Monday 5:00 AM - 11:00 PM
Tuesday 5:00 AM - 11:00 PM
Wednesday 5:00 AM - 11:00 PM
Thursday 5:00 AM - 11:00 PM
Friday 5:00 AM - 11:00 PM
Saturday 5:00 AM - 11:00 PM
Sunday 5:00 AM - 11:00 PM
XtraMart ico

(16)

Nearby Gas Stations

Columbia County . New York

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  • Intro
  • Photos
  • Location
  • Reviews

XtraMart Introduce

Welcome to the XtraMart gas station, located at 601 NY-295, Old Chatham, NY 12136, USA. As a part of the 'Nearby Gas Stations' category, XtraMart provides fuel and convenience store services to the local area.

This XtraMart location offers standard fueling services. In addition to fuel, it features a convenience store with a variety of items.

Customer reviews indicate significant concerns regarding customer service at this location. Multiple customers have reported negative experiences with the staff. Reports include staff being flustered and distracted, interrupting customers, and exhibiting rude and argumentative behavior. One customer described being told to leave the store after attempting to address a situation where a staff member cut in front of them in a line. Customers have expressed dissatisfaction with the overall treatment they received from the staff.

The location can be contacted by phone at (518) 392-6140 or mobile phone +1 518-392-6140.

In summary, the XtraMart gas station in Old Chatham offers fuel and convenience store items. However, potential customers should be aware of multiple reports of poor customer service.

Photos

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Location

Customer Reviews

Male / female cashiers both came out from the back rather flustered, and greeted me "Hello Person" and interrupted me asking for gas to continue telling his co-worker a story. He noticed my frustration as I've been on the road 5 hours, and cut himself off to help me.

Feb 11, 2025 · Zack Hintz

The Three people that work there have no customer service, they need to learn how to treat people that stop at their business. After standing in the line I brought something to the cashier to go stand in the bathroom line a worker came and cut me off right when I was about to walk in the bathroom. I then went to tell another cashier about what just happened and they told me to leave the store. Non of the employees knew how to talk to customers all were being very argumentative and rude telling me to leave the store, non of them were any better. When i first went I was told to wait in line but as soon as it was my turn to go in a worker came and cut me off.

Nov 23, 2023 · CodeName Diaper

We’ve stopped here several times over the years when driving upstate or to Canada. Love the service here! The two ladies are so friendly, keep doing what you’re doing we appreciate you!

Feb 21, 2024 · Lara Pham

Terrible morning crew . I walked in while being on my phone and get told to shut up and put my phone away by the old man (bill) constantly sit at the table in the back. I tell him he can't be rude to me .he swears at me so I did back. But he is a friend of Shelly's father. (the girl behind the counter) so I get kicked out and told not to come back as she goes hugging him. We are all equal and should not be rude but if you are expect to get it back. Everyone has a right to stand up for themselves This man sits there telling everyone off switching signs and stickers in Windows and being allowed to treat Xtra Mart customers any way he wants because he is a friend of hers. Please find better management .treat everyone equally .

Jul 24, 2019 · Matt Hudson

Extremely friendly and helpful staff. I stopped here to get gas and ended up locking myself out of the car, with my wallet and phone inside. Being the only gas station off of Taconic on a long weekend, the place was very busy when I walked in. One of the staff called AAA for me when they were no show after hours of waiting, the staff called state police, who came out to unlock my car in no time. I can't thanks these guys enough, especially Gavine, Tara, and NYSP.

Jan 21, 2019 · Michael Hahn